Chapter Success Manager
- Customer & Community
- Full-time
- New Delhi, IN
- 9L - 15L INR a year
Chapter Success Manager
EO South Asia – Founders Bridge Chapter
Role Overview
The Chapter Success Manager is the operational backbone of the EO South Asia Founders Bridge Chapter. This role is responsible for executing the Board’s vision, ensuring world-class member experience, and running the chapter with discipline, speed, and professionalism.
This is a high-ownership, high-impact role, ideal for someone who thrives in fast-paced, founder-led environments.
Key Responsibilities
Chapter Operations & Governance
Manage day-to-day chapter operations in line with EO Global and South Asia guidelines
Ensure compliance with EO policies, reporting, and governance requirements
Support Board meetings, documentation, agendas, and follow-ups
Member Experience & Engagement
Coordinate member onboarding, renewals, and engagement activities
Support membership processes including interviews, RVF follow-ups, and integrations
Be the first point of contact for members, ensuring responsiveness and warmth
Events & Programs
Plan and execute chapter events including launch, MyEOs, forums, learning programs, and socials
Coordinate with speakers, venues, vendors, and partners
Ensure high-quality execution within defined budgets
Board & Stakeholder Support
Work closely with the Chapter Board, Chairs, Growth Team, and EO staff
Track action items, decisions, and execution timelines
Enable the Board to focus on strategy by owning execution
Communication & Coordination
Manage internal communications (WhatsApp groups, emails, calendars)
Coordinate with EO South Asia, EO Global, and other chapters as required
Support social media and communication initiatives in coordination with the MarCom team
Preferred Profile
Prior experience with EO, YPO, or similar peer networks (EO/YPO staff alumni preferred)
Highly organized, process-driven, and execution-focused
Strong communication and stakeholder management skills
Comfortable working with senior entrepreneurs and leadership teams
High energy, proactive mindset, and ownership attitude
Location
Preferred: NCR
Open to: Exceptional candidates from other locations
What Success Looks Like
Smooth, professional chapter operations
High member satisfaction and engagement
On-time execution of events and programs
Strong trust and partnership with the Board